Terms of service.

These terms of service (“Terms”) form a legal agreement between you and Kanso Pty Ltd (“Kanso”, “we”, “us”) governing your use of the Future Ready platform at getfutureready.app. By creating an account or using the service, you agree to these Terms.

If you're using Future Ready on behalf of an organisation under a separate written agreement (for example, a domain-wide rollout), the terms of that written agreement take precedence over anything inconsistent here.

Future Ready gives you an honest read on how AI is changing your work, with a plan you can act on. Users describe their work, their team, or their organisation, and receive structured reports generated by AI that suggest practical actions, timeframes, resources, and a roadmap. Users can also ask follow-up questions about a report and submit support requests to our team.

Future Ready is free for individuals, within the credit allowance described below. For teams and organisations that want every member to have their own report, we offer a paid rollout under a separate agreement — see Business and the “Team and organisation rollouts” section below.

Features may change, improve, or be removed as we learn how the product is used. We'll tell signed-in users about material changes before they take effect.

To use most features you need an account, which is provisioned through our authentication partner Clerk. You agree to:

• provide accurate information when signing up;
• keep your credentials secure and notify us promptly if you suspect unauthorised access;
• take responsibility for activity carried out under your account;
• use the service in your own capacity (don't share account access).

You must be at least 16 years old to use Future Ready. Full adult-level access applies from age 18.

You agree not to:

• use the service to violate any law, infringe anyone's rights, or generate harmful, illegal, or deceptive content;
• attempt to disable, bypass, or interfere with our rate limits, security measures, or audit logging;
• scrape, copy, or systematically reuse content from the service beyond your personal or organisational use;
• reverse-engineer the platform or attempt to discover the underlying prompts, models, or proprietary logic;
• create accounts en-masse, abuse the referral system, or otherwise manipulate free credits;
• resell or sub-license access to Future Ready or its reports without our written agreement (organisation rollouts are handled separately — see below).

We can suspend or close accounts that breach these rules. See Suspending or closing your account below.

How credits work

Most actions on Future Ready cost credits. Check-ups cost between 1 and 3 credits depending on tier; follow-up questions cost 1 credit. Future Ready is free for individuals: every new account receives a number of credits on sign-up, and once every 30 days a balance that has fallen below a set floor is topped back up to it. Referring a friend grants both sides a small bonus. The current amounts are shown in the Credits section on your Home page and on the Business page and may change; we'll give notice before reducing them.

Credits don't expire. They're tied to your individual account and aren't transferable between accounts.

Fair use

The allowance is sized for one person's own use. You may ask us for more credits from your account at any time; we grant those at our discretion and may decline where usage looks automated, resold, or intended for a team or organisation (for which we offer a separate arrangement below). Creating multiple accounts to multiply the allowance is a breach of these Terms.

If we introduce paid options

Should we offer paid credit packs in future, prices will be shown in Australian dollars (AUD) inclusive of GST where applicable, payment processing will be handled by Stripe under their own terms, and we won't store your card details. Unused purchased credits may be refunded on a case-by-case basis; your statutory consumer guarantees under the Australian Consumer Law apply where relevant and nothing in these Terms attempts to exclude them.

Team and organisation rollouts

An organisation can arrange for its people to use Future Ready under a rollout agreement. In a rollout we typically allowlist the organisation's email domain so that anyone signing up with a work address at that domain automatically receives the credit allowance the organisation has chosen, and the organisation may ask us to add credits to those accounts from time to time. Rollouts are quoted up-front and invoiced directly to the organisation; there is no per-seat licence and no individual payment.

Three things stay the same inside a rollout. Each account remains the individual's own account under these Terms. The organisation funds credits; it does not get access to anyone's reports, follow-ups, or briefs, and we won't share them with it without the account holder's agreement (see our Privacy Policy). And if you leave the organisation, your account and your reports stay yours — you simply stop receiving organisation-funded credits and return to the individual allowance.

Where a written rollout agreement exists, its terms override anything inconsistent here for the accounts it covers. Quote requests submitted through the Business page are not an agreement until we confirm one in writing.

Reports and follow-up answers generated by Future Ready are produced by large language models (currently Anthropic's Claude). AI output is:

• informational, not professional advice — it isn't legal, financial, medical, psychological, or career-counselling advice;
• based on patterns and probabilities, so it can be wrong, incomplete, or out of date even when it reads confidently;
• written for general guidance, not as a personalised decision tool — you remain responsible for evaluating its recommendations against your own circumstances, professional obligations, and your organisation's policies, contracts, and compliance requirements.

Don't rely on AI output for high-stakes decisions (employment, medical, legal, financial) without independent professional advice. If you're applying recommendations inside a workplace, check that they align with your employer's data, AI, procurement, and conduct policies before acting. If a report cites a fact, statistic, or research source you intend to act on, verify it directly with the source.

Your content

You retain ownership of the text you submit (check-up briefs, follow-up questions, ticket messages). By submitting it, you grant Kanso a worldwide, non-exclusive, royalty-free licence to process it for the purpose of providing the service to you — including sending it to our AI subprocessor (Anthropic) to generate the response, and storing it as part of your account history.

We don't use your submitted content to train AI models, and we don't share it with anyone other than the subprocessors needed to deliver the service (see the Privacy Policy).

Generated reports

Reports generated for you (your check-up reports and follow-up answers) are yours to use — for your own career, team, or organisation planning. You may quote from them, share them within your team or with advisors, and adapt them as you see fit. Please don't publish them verbatim as if they were your own work, or resell them as a product.

Our platform

Kanso owns all rights in the Future Ready platform, its source code, design, the underlying frameworks (ARMOR, STRIDE, PULSE), brand assets, and accompanying content (the home page, sample reports, the resources library and other written material). You may not copy, modify, sub-license, or create derivative works from any of this without our written permission.

Our Privacy Policy explains how we collect, use, and protect your personal information. By using Future Ready, you agree to the practices described there.

You can ask us to delete your account at any time — see the Privacy Policy for how. Deleting your account removes your account row and all linked reports, follow-ups, tickets, and credit ledger entries. It's irreversible.

We may suspend or close accounts that breach these Terms — for example, after attempts at credit fraud, abuse of the service, or activity that endangers other users or our infrastructure. We'll let you know the reason and (where possible) give you a chance to respond first.

We may also freeze accounts temporarily while we investigate suspected abuse. Frozen accounts can still sign in and read existing reports but can't spend credits.

Future Ready is provided as-is and as-available. To the maximum extent permitted by law, Kanso disclaims all warranties — express, implied, or statutory — including warranties of merchantability, fitness for a particular purpose, accuracy, completeness, and non-infringement. We don't guarantee uninterrupted access, error-free output, or specific outcomes from acting on a report.

Nothing in this section limits any non-excludable guarantee under the Australian Consumer Law or equivalent legislation in your jurisdiction.

To the maximum extent permitted by law:

• Kanso's total aggregate liability to you arising out of or relating to Future Ready (under contract, tort, statute, or any other basis) is limited to the greater of (a) the amount you paid Kanso in the 12 months preceding the claim, or (b) AUD $100.
• Kanso isn't liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profit, revenue, business opportunity, goodwill, or data.

These limits apply even if Kanso has been advised of the possibility of such damages and even if a remedy fails its essential purpose. Nothing in this section limits liability that can't be limited under applicable consumer-protection law.

You agree to indemnify Kanso against claims, losses, damages, and reasonable legal fees arising from (a) your breach of these Terms, (b) your misuse of the service, or (c) your violation of any law or third-party right. We'll let you know promptly if such a claim arises and cooperate reasonably with your defence.

These Terms are governed by the laws of the State of Victoria, Australia. Any dispute arising under these Terms is subject to the exclusive jurisdiction of the courts of Victoria, Australia, except where mandatory consumer-protection law in your home jurisdiction grants you the right to local proceedings.

We may revise these Terms from time to time. Material changes will be communicated to signed-in users via an in-app notice or email before they take effect. Continued use of the service after the change date constitutes acceptance of the revised Terms. If you don't agree to the changes, you can close your account before they take effect.

Questions about these Terms? Use the Kanso contact form.